Our prices are listed in GBP (£) only. If you prefer another currency, we are happy to facilitate a bank transfer. Kindly email us at stories@patrickboghossian.com to request this arrangement.
We accept payments via Visa, Mastercard, American Express, PayPal and bank transfers. Payment is required before your order is manufactured and shipped.
For UK orders, prices are VAT inclusive. For deliveries outside the UK, VAT is not included, and you will be contacted to arrange payment of local taxes and duties based on your shipping location.
Shipping & Returns
Every piece of Patrick Boghossian jewellery is crafted with care and attention, as well as rare gemstones and materials. Please allow 4-6 weeks to craft and deliver your piece of Patrick Boghossian jewellery. You may also collect your piece in person from our London and Beirut locations.
We ship internationally throughout the UK, Europe, USA and Dubai – contact us for other locations. Your order is delivered with priority service and insured for free with our shipping partner, FedEx. A tracking number will be emailed to you when your order is ready and on the way. A signature will be required on delivery.
We conduct thorough quality checks to ensure your piece is perfect before shipping. In case of a rare defect, contact our care team at info@patrickboghossian.com.
You may change or cancel your order within 24 hours of placing your order. Our 14-day returns policy covers Patrick Boghossian collection pieces. Send the item back within 14 days of receiving your order for an exchange or voucher of equal value, to use within one year. The piece must be returned unworn and in the original packaging. Please allow five working days upon receipt of your return for processing. A £100 fee will apply if the original packaging is not returned, and a return may be refused if signs of wear have been found upon receipt of the piece. Please note return shipping costs are the responsibility of the customer. Bespoke items are final sale and not eligible for returns or exchanges.
Sustainability
Each piece from Patrick Boghossian is responsibly sourced and crafted under fair conditions. Patrick works only with artisans and suppliers that are planet-conscious, with years of experience practising their honed skill.
Patrick Boghossian works only with diamond manufacturers that are compliant with the Kimberley Process (KP), a commitment to remove conflict diamonds from the global supply chain. KP members are responsible for eradicating 99.8% of the production of conflict diamonds worldwide.
Patrick works only with coloured gemstone suppliers that are RJC certified, which covers standards for responsible jewellery from mine to retail.
Care for your piece
Take the proper care for your Patrick Boghossian jewellery so that your piece tells its story for a lifetime.
When using products like handgel, cream, perfume or applying makeup, we recommend removing your piece to avoid stains and wear on the delicate materials and gemstones.
Enjoy a complimentary professional cleaning of your piece at our London and Beirut locations. To clean your jewellery at home, use a soft toothbrush with warm soapy water and gently stroke the corners of your piece.
Patrick Boghossian Promise
We offer a lifetime warranty with any piece you purchase, which covers any craftsmanship defect. Send us your piece for assessment and a timeline and repair fee will be communicated. Accidental damage and loss are not covered by the warranty, and resizing or repair by another workshop will void your warranty.
We highly recommend insuring your high value Patrick Boghossian piece for your peace of mind.
Ring resizing
We offer one complimentary ring resize when you deliver your ring to our London or Beirut locations. Please allow one week for your ring to be resized. Any additional resizes are priced at £80 – VAT inclusive.
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